Setup Problems
- Ensure that EDGE is in the upper right corner of screen. If it is lower case, pull and reinsert battery to restart Blackberry. Try this a couple of times if necessary.
- If it is still lowercase, you may not have a Blackberry data plan. Check that you have the right dataplan.
- Wipe the device clean:
- Options menu
- Security Options
- General Settings
- Press Menu button
- Wipe Handheld
- Enter "Blackberry"
- Call Rogers Wireless Support (1 866 931-3282)
Sync Problems
- Ensure you have connectivity.
- Pull battery out and reinsert to restart device.
- If sync problems continue contact Tom van Hunenstijn on Abbynet (FirstClass).
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Contact Us
District Helping Teachers for Technology Integration, Support and Training
Deirdre DeGagne
604-302-2238
Gary Toews
604-897-3223
David Ennis
604-807-9671
CORE Training Centre Address:
33299 Robertson Ave. - CORE Annex basement
Ideas for Using Our Services:
After school drop-in times for individual support and training:Mon, Wed, ThursPlease call Gary, Dave, or Deirdre first to see that someone is available.CORE Training Centre workshops:Tuesday 3:30-5:00More information on this website.Schedule a School Visit!... for individual support and training or small group or staff bookings:Contact Gary, Dave, or Deirdre any time to schedule an appointmentWebsites including Wordpress or Moodle district services:Contact Dave or GaryBCeSIS educator support:Contact Deirdre DeGagneSmartboard training and support:Contact Deirdre DeGagneTemporary equipment loans (try before you buy) for document cameras, netbook/camera portable lab, other Windows computers, Tablet PC's, projectors, mini camcorders, and more:Contact Dave EnnisSuccessmaker, STAR/AR, SelectSurvey, Mobile Devices including iPad demos, and more:Contact Gary Toews