Sunday, February 05, 2012
   
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Troubleshooting Your Blackberry

Setup Problems

  1. Ensure that EDGE is in the upper right corner of screen.  If it is lower case, pull and reinsert battery to restart Blackberry.  Try this a couple of times if necessary.
  2. If it is still lowercase, you may not have a Blackberry data plan.  Check that you have the right dataplan.
  3. Wipe the device clean:
    1. Options menu
    2. Security Options
    3. General Settings
    4. Press Menu button
    5. Wipe Handheld
    6. Enter "Blackberry"
  4. Call Rogers Wireless Support (1 866 931-3282)

Sync Problems

  1. Ensure you have connectivity.
  2. Pull battery out and reinsert to restart device.
  3. If sync problems continue contact Tom van Hunenstijn on Abbynet (FirstClass). 
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Contact Us

District Helping Teachers for Technology Integration, Support and Training
 
Deirdre DeGagne

Gary Toews
604-897-3223
 
David Ennis
604-807-9671
 
CORE Training Centre Address:
33299 Robertson Ave. - CORE Annex basement
 
Ideas for Using Our Services:
 
After school drop-in times for individual support and training:
Mon, Wed, Thurs
Please call Gary, Dave, or Deirdre first to see that someone is available.
 
CORE Training Centre workshops:
Tuesday 3:30-5:00
More information on this website.
 
Schedule a School Visit!
... for individual support and training or small group or staff bookings:
Contact Gary, Dave, or Deirdre any time to schedule an appointment
 
Websites including Wordpress or Moodle district services:
Contact Dave or Gary
 
BCeSIS educator support:
Contact Deirdre DeGagne
 
Smartboard training and support:
Contact Deirdre DeGagne
 
Temporary equipment loans (try before you buy) for document cameras, netbook/camera portable lab, other Windows computers, Tablet PC's, projectors, mini camcorders, and more:
Contact Dave Ennis
 
Successmaker, STAR/AR, SelectSurvey, Mobile Devices including iPad demos, and more:
Contact Gary Toews